Vic's Floral

Michelle G 2 months ago

Thank you for another beautiful bouquet! My sister-in-law was thrilled! She especially liked the unusual flowers that you included. Absolutely gorgeous! (June 15 pick up date)

Leaha Clemence 5 months ago

Vic's floral is AMAZING. I received flowers today and they look and smell amazing. The driver was also so polite and careful with my arrangement. The girls that work at Vic's are phenomenal and create such lovely pieces. Always contact Vic's directly. My coworkers have been complimenting these nonstop!

Jasmine Smith 7 months ago

I am extremely disappointed with the flowers my boyfriend ordered for me for Valentine’s Day from Vic’s Floral Inc. (6304 Fleet Ave, Cleveland, OH 44105). He paid over $100 for the “Heart and Soul – Premium” arrangement. What I received looks nothing like the photo advertised online. The picture shows a full, neatly shaped heart arrangement in a red container. What arrived looks uneven, poorly shaped, and honestly like something a child could have put together. For that price, you expect quality, attention to detail, and something that at least resembles the advertised product. This did not. After looking into it further, we learned the order was placed through a company called Flower Shopping, which appears to be located overseas. They charge around $120, then only pay Vic’s Floral about half of that to actually make the arrangement. If that’s the case, customers are being misled and local florists are being underpaid, while the final product doesn’t match what was promised. Valentine’s Day is supposed to be special. Instead, this experience was embarrassing and upsetting. For $100+, customers deserve honesty and a product that matches the photo. I would not recommend orderin

Debra Leahy Edited 7 months ago

I never write a review but I was so disappointed and embarrassed by the floral arrangement from Vic’s Floral. I had purchased an arrangement to go to a funeral home and when I saw it, it looked horrible, the pink roses looked like they were starting to die with browning edges. Overall it didn’t look like it was arranged professionally .

J. Scott Muscatello Edited a year ago

There was an issue with the original order, but Vic's friendly staff went out of their way to ensure the issue was fixed. The arraignment ended up better than expected. EDIT: I originally hesitated to post another review, but I believe it's essential for both customers and the business to be aware of my experience. I placed a second order for plants (this time the Blooming Dish Garden – Premium) to the same business location as my first order. This order was made on Thursday, May 8, at around 3:00 PM, with a promised delivery for May 9. The only reason I chose to order from Vic's was due to the assurance of next-day delivery posted on their website. These plants were meant as a gift for Mother's Day. Unfortunately, once again, the order did not arrive as promised. I called Vic's about an hour before the end of the day for an update, but all they could tell me was that the order wasn't on the delivery vehicle, with no further explanation or solution provided. I had to ask if they could deliver the order to the recipient's apartment—the same one where my previous flower order had been delivered during a similar incident. Vic's agreed and assured me that they could have it delivered